Indosat Ring Back Tone Tutorial
This features by Indosat is called I-Ring. It can change your personal waiting call with other sound such as jokes, poets, or your favorite song/band.
Challenge
This tutorial is made for Mentari and Matrix customer service for the
customer to learn to set up their own ring back tone. Indosat wants
all tutorial to be put in one CD that is not only easy to navigate
between the tutorial but also have attractive design.
Solution
We created the CD tutorial with Flash. We designed the interface as
clean and as simple as possible by showing multimedia animated hand
holding a mobile device and pressing buttons whilst making an option.
By doing that the customer service would find not only that the tutorial
is easy to learn but also easy to explain to the customers.